WEBSITE TERMS AND CONDITIONS
Last Updated: July 2026
These Website Terms & Conditions ("Terms") govern your use of the Sarah Black website and the services provided by Sarah Black.
Sarah Black is the professional name currently used by Sarah Grantham.
By accessing this website, making an enquiry or booking a service, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please do not use this website or book any services.
1. ABOUT SARAH BLACK
Sarah Black provides personalised online Pilates and Yoga instruction together with movement-based retreats.
Services currently include:
· Private online Pilates sessions
· Private online Yoga sessions
· Duet online Pilates and Yoga sessions
· Retreats (locations)
· Movement education and wellbeing services
Services are provided remotely unless otherwise stated.
2. USING THIS WEBSITE
You may use this website for lawful purposes only.
You agree not to:
· use the website in any way that breaches applicable laws or regulations;
· interfere with the security or operation of the website;
· attempt to gain unauthorised access to any part of the website;
· copy, reproduce or distribute website content without written permission.
Sarah Black reserves the right to suspend or withdraw the website, or any part of it, at any time without notice.
3. BOOKING SESSIONS
Appointments are booked using the online booking system provided through Calendly.
Once your booking has been confirmed, you will receive:
· confirmation of your appointment;
· your Zoom link;
· any relevant joining instructions;
· any forms that must be completed before your first appointment.
Your appointment is only confirmed once payment has been successfully received.
4. FEES & PAYMENT
Current session fees are displayed on the website and may be updated from time to time.
All prices are shown in Pounds Sterling (£) and US Dollars (US$) for the convenience of international clients.
Payment is required at the time of booking through our secure online payment provider, Stripe. Your booking is not confirmed until payment has been successfully received.
Sarah Black does not store or have access to your debit or credit card details. All payment information is processed securely by Stripe in accordance with their own terms and privacy policies.
Block bookings are payable in advance and are valid for six months from the date of purchase unless otherwise agreed in writing.
Unused sessions remaining after six months will expire and are non-refundable.
If Sarah Black needs to cancel a session, an alternative appointment will be offered at the earliest mutually convenient time.
5. CANCELLATIONS & RESCHEDULING
If you need to cancel or reschedule an appointment, please provide a minimum of 24 hours' notice.
Appointments cancelled with at least 24 hours' notice may be rearranged without charge.
Appointments cancelled with less than 24 hours' notice, or missed appointments, will be charged in full.
Exceptional circumstances will always be considered at Sarah Black's discretion.
If Sarah Black is unable to deliver a scheduled session due to illness or unforeseen circumstances, every effort will be made to rearrange the appointment at a mutually convenient time.
Force Majeure
Sarah Black shall not be responsible for any delay or failure to provide services where this results from circumstances beyond reasonable control, including illness, severe weather, internet outages, power failures, travel disruption or other unforeseen events.
6. HEALTH, SAFETY & CLIENT RESPONSIBILITIES
Pilates and Yoga are forms of physical exercise. By booking a session, you confirm that you are participating voluntarily and accept responsibility for your own health and wellbeing during each session.
Before your first appointment, you will be required to complete a Client Health Questionnaire & Waiver. It is your responsibility to provide accurate and complete information regarding your medical history, injuries, current health conditions and any medication that may affect your ability to exercise safely.
You agree to inform Sarah Black of any changes to your health, medical condition or physical ability before participating in future sessions.
If you have any concerns about your health or your suitability to participate in Pilates or Yoga, you should seek advice from your Doctor or other appropriately qualified healthcare professional before beginning or continuing an exercise programme.
Sarah Black reserves the right to refuse, postpone or modify a session if it is considered that participation may not be safe or appropriate.
7. ONLINE SESSIONS
All sessions are delivered live via Zoom unless otherwise agreed.
You are responsible for ensuring that you have:
· a reliable internet connection;
· a suitable device with a camera and microphone;
· sufficient space to move safely;
· appropriate equipment where recommended; and
· a safe environment free from hazards or distractions.
It is your responsibility to exercise within your own capabilities and to stop immediately if you experience pain, dizziness, shortness of breath or feel unwell.
Sarah Black cannot be held responsible for technical issues outside her reasonable control, including internet interruptions, software failures or problems with your own equipment.
Where possible, interrupted sessions will be resumed or rearranged at a mutually convenient time.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, all content on this website is the property of Sarah Black and is protected by copyright and other intellectual property laws.
This includes, but is not limited to:
· website content;
· written materials;
· movement programmes;
· class plans;
· photographs;
· graphics;
· logos;
· videos;
· downloadable resources; and
· any other materials provided during your sessions.
These materials are provided solely for your personal use.
You may not copy, reproduce, distribute, publish, modify, record, sell or share any part of this website or any materials provided by Sarah Black without prior written permission.
9. RECORDING OF SESSIONS
To protect the privacy of all clients and the integrity of the sessions, online appointments must not be recorded, photographed or reproduced without the prior written consent of Sarah Black.
Likewise, Sarah Black will not record any session without your prior knowledge and consent.
10. WEBSITE CONTENT
Every effort is made to ensure that the information published on this website is accurate and up to date.
However, Sarah Black does not guarantee that all information will always be complete, accurate or current.
The information provided on this website is intended for general information only and should not be relied upon as medical advice, diagnosis or treatment.
Sarah Black reserves the right to amend, update or remove website content, services, prices or policies at any time without prior notice.
11. LIMITATION OF LIABILITY
Sarah Black is committed to providing professional, safe and personalised Pilates and Yoga instruction. However, participation in any exercise programme carries an inherent risk of injury.
By participating in sessions, you acknowledge that you do so voluntarily and accept responsibility for exercising within your own capabilities.
To the fullest extent permitted by law, Sarah Black shall not be liable for any injury, loss, damage or expense arising directly or indirectly from:
· participation in Pilates, Yoga or retreat activities;
· failure to follow instructions provided during a session;
· failure to disclose relevant medical information;
· technical issues beyond reasonable control;
· the use of your own equipment or exercise environment.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded under the laws of England and Wales.
12. THIRD-PARTY SERVICES
This website may use trusted third-party providers to deliver services, including:
· Calendly for appointment scheduling;
· Stripe for secure payment processing;
· Zoom for online sessions.
Your use of these services is also subject to the terms and privacy policies of the relevant provider.
Sarah Black is not responsible for the operation, availability or security of third-party websites or services.
13. LINKS TO OTHER WEBSITES
From time to time, this website may contain links to third-party websites for your convenience or information.
Sarah Black has no control over the content or availability of those websites and accepts no responsibility for their content, services or privacy practices.
The inclusion of any link does not imply endorsement or recommendation.
14. CHANGES TO THESE TERMS
Sarah Black reserves the right to amend these Terms & Conditions at any time.
Any changes will be published on this website together with the revised "Last Updated" date.
By continuing to use this website or book services after any changes have been published, you agree to be bound by the updated Terms & Conditions.
15. PRIVACY
Your privacy is important.
Information about how your personal data is collected, stored and used is explained in the Privacy Policy, which forms part of these Terms & Conditions.
By using this website or booking a service, you acknowledge that you have read the Privacy Policy.
16. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising from the use of this website or the services provided by Sarah Black shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. CONTACT
If you have any questions regarding these Terms & Conditions, or any of the services offered by Sarah Black, please get in touch using the details below.
Sarah Black (Sarah Black) is the professional name currently used by Sarah Grantham. Website: www.sarahblackpilates.co.uk
Email: hello.sarahblack@gmail.com
Last Updated: July 2026
© Sarah Black. All rights reserved.
The content of this website, including text, images, movement programmes and teaching materials, may not be copied, reproduced or distributed without prior written permission.